Monroe, WA — Systems architecture, product, web, AI
I am Jalal Shams: ex-T-Mobile systems architecture engineer, certified product owner, founder of Social Dense, and creator of Talk Before Wicket. My work sits where technical architecture, product judgment, and distribution meet.
Current Operating Lanes
100+
IoT providers
Coordinated at T-Mobile across IoT and MVNO integrations.
32K+
Platform subscribers
Grown organically across Talk Before Wicket distribution nodes.
50+
Active projects
Centralized through a nonprofit content and reporting system.
40%
Admin workload reduction
Reported result for the MKASEA nonprofit platform.
3x
Revenue growth
Talk Before Wicket commerce and coaching platform.
The through-line
The surface area looks broad. The pattern is consistent: understand the constraints, design the rules, build the interface, measure the outcome, and keep improving the system.
Deploying carrier-scale networks requires absolute precision. I translate complex business tariff plans into concrete technical rules that govern millions of devices—handling throttling, roaming, speed caps, and IoT behaviors.
Operating Proof
Designed network policies at T-Mobile governing tethering, speeds, and data plans, integrating with over 100 IoT providers and MVNO partners.
Core Stack & Methods
Click another lane on the left to see specs.
Explore related workChoose your path
Hiring managers get the resume and systems architecture context. Business owners get service framing and case studies. Readers get search-first field notes built for humans and AI engines.
Telecom architecture, product ownership, technical delivery, and downloadable resumes.
Websites, AI automation, content systems, Social Dense, and verified portfolio work.
Answer-first posts, RSS, structured data, llms.txt, and searchable topic clusters.
Selected proof
These are not invented portfolio pieces. They come from Jalal's resumes, profile material, live projects, and public web properties.
A full community hub for Ahmadiyya Muslim Community Seattle with prayer times, event visibility, mosque visit requests, resources, and ongoing content management.
Running in production for 3+ years
39+ curated and published articles
Automated community information in one place
A WordPress ecosystem with dashboards, role-based controls, custom content types, and reporting views for nonprofit project coordination.
40% reduction in administrative workload
Single source of truth for 50+ projects
Mobile-friendly for distributed teams
Jalal's own cricket community and commerce platform, combining content, coaching, gear, subscriptions, and audience growth.
32K+ community across cricket channels
3x revenue growth
60% mobile users
The agency platform for research-first websites, AI automation, SEO/AEO/GEO, and content systems for small businesses.
6+ engagements
18+ month average retention
Max 5 active clients by design
Skill graph
The site uses search language only where it accurately describes actual work. That keeps SEO, AEO, and GEO aligned with credibility.
Network subscriber policies, speed capping, and network rules.
Policy and Charging Rules Function in mobile networks.
Integrating hardware IoT providers into cellular backbones.
Mobile Virtual Network Operator architecture and routing.
Voice over IP, session initiation protocol, call routing.
PBX system management, voice extensions, and IVRs.
Metric aggregation, alerting systems, and infrastructure logs.
Functional Requirements Documents and Method of Procedures.
Sprint management, standups, retro facilitation, velocity planning.
Certified Scrum Product Owner from Scrum Alliance.
Translating messy stakeholder objectives into clear developer specs.
Prioritizing items based on value, effort, and dependency structures.
Writing testable, non-ambiguous user stories.
Mapping feature development to calendar milestones and launch phases.
Managing communication between developers, executives, and clients.
Building high-performance SSR and static websites.
RESTful endpoints, database queries, and server integrations.
Custom themes, plugin configurations, and operational dashboards.
Designing complex backend integration pipelines and webhooks.
LLM completions, function calling, and structured prompt engineering.
Optimizing content for Google, ChatGPT, Perplexity, and Claude.
Building responsive, modern, premium style systems.
Writing crisp, positioning-first website copy and newsletters.
Audio recording pipelines, episode editing, and distribution channels.
Scriptwriting, editing, and YouTube audience optimization.
Shopify/WooCommerce setup, payment routing, checkout systems.
Structuring recurrent coaching packages and digital content tiers.
Managing and programming active communities of 30K+ members.
Field Notes