May 2023 - Present
Social Dense
Founder and Lead Strategist
Research-first studio building websites, AI automation, and content systems for small businesses. Jalal handles strategy, copy, build, QA, and handoff personally.
About
A technical operator with founder-level tolerance for ambiguity.
Jalal Shams is based in Monroe, Washington. His professional path moves from electrical telecommunication engineering to T-Mobile systems architecture, then into founder-led web, AI, content, community, and commerce systems.
Operating story
The career has changed shape. The work has not.
Whether the system is a network policy platform, a nonprofit reporting dashboard, a research-first website, or a creator commerce engine, the discipline is the same: map the rules, build the flow, reduce friction, and measure what changed.
Apr 2022 - Present
Talk Before Wicket
Founder and Content Creator
Cricket media and commerce brand spanning X, YouTube, podcasting, e-commerce, coaching, and community programming.
Jan 2019 - Oct 2021
T-Mobile
Systems Architecture Engineer
Systems architecture role focused on 4G and 5G network policy, PCRF/PCF, business offer design, IoT, MVNO integrations, testing, and deployment governance.
Education and credentials
Formal base, practical build habit.
Jalal holds a Bachelor of Science in Electrical and Telecommunication Engineering from COMSATS University, Islamabad. His credentials include Certified Scrum Product Owner, KCS v6 Fundamentals, and Microsoft Azure Fundamentals.